Repairs

• This Agreement shall commence from the date you sign the service questionnaire and shall continue until we have repaired or otherwise returned your item ("Services"), whichever is sooner, and received any payment due from you.
• We shall make all reasonable efforts to repair your Equipment subject to the availability of any parts required and/or the terms of any relevant guarantee or warranty. We shall perform the Services using our reasonable care and skill.
• Any time estimate for completion of the Service which may be given to you is an estimate only and does not form any obligation under the terms of this Agreement.
• We shall notify you when the item has been repaired and is available for collection. If you do not collect the item within a reasonable period, we may dispose of the item. Any sum obtained on disposal will be used to meet any unpaid estimate or repair charges you are liable to pay and any remaining balance will be sent to you or will remain payable by you accordingly.
• If we are unable to complete the Service for any reason, or the Service will incur further costs payable by you, we will notify you immediately.
• In no circumstance shall we be liable to you for any indirect, special or consequential loss arising out of or in connection with this Agreement, including any loss of business, revenue, profits, anticipated savings, goodwill or any other indirect or consequential loss or damage howsoever arising.
• We shall not be liable to you for any delay in or failure of performance of our obligations under this Agreement arising from any reason beyond our reasonable control.
• We are not responsible for property destroyed or loss by fire, moths, burglars, holdups, riots, civil disorder or other cause beyond our control.
• All charges will be subject to VAT and any other government taxes or duties as applicable.
• Where repair is to be carried out under a relevant guarantee or warranty, we may ask you to provide sufficient proof of any guarantee or warranty.